I was asked to create a dashboard interface designed to monitor a range of key performance metrics across various internal departments and brands. The dashboard was implemented on large touch-screen monitors located in each department and was also designed to be accessible from individual workstations.
The interface displayed real-time statistics, including daily and monthly sales, providing a quick overview of the sales department's progress throughout the month. Additionally, it featured other critical metrics such as call wait time, chat wait time, and the current number of support tickets in the queue, allowing for efficient monitoring and management of departmental performance.